A. Sales order booking automation for a CPG company

Problem facing the organization:

  • No visibility into secondary Sales (distributor to retailer)

The Decimal Technologies Solution:

mBiz around PLATWARE with following components

  • Mobile application that allows order booking on phone, prompts Sales Officer about mandatory SKUs, provides customer details including history of last few orders, collections, customer feedback/survey form, merchandizing data capture capability, new product launch
  • Web portal that enables lowest level analysis - item wise, customer/retailer wise and employee wise

Results: 

  • Increase in productivity of sales team & reduction in cost due to time saved from redundant paper work and reporting
  • Increase in effectiveness of the sales team by being able to promote the right SKU, as sales history now available on handheld
  • Better allocation of marketing spends on the right retailers and markets
  • Insight into customers concerns from the monthly customer feedback

 

B. Sales order booking automation for a CPG company

Problem facing the organization:

  • Valuable time was lost in order booking of  spare parts  manually
  • Exact stock position was not known to the salespersons
  • Cumbersome and error prone manual calculations for order amount calculation
  • Sales executive did not know about the current prevailing prices

The Decimal Technologies Solution:

  • Mobile application that allows order booking of spare parts on Android tablets, provides the current stock position and details of 25,000 spare parts.
  • User can see the summary of all the orders and customer details, including history of submitted orders and status for each customer.
  • User can now see the price updations , if any, dynamically.
  • Calculation of total amount based on the orders made is now automated.

Results: 

  • Increased productivity of Stockists’ executives
  • Inventory optimization thereby minimizing stock-out and improved ROI
  • Improved engagement between distributor and retailer leading to high satisfaction levels of retailer
  • Reduced delivery time due to immediate order updation on field
  • Reduced rejection of orders due to error free automated entries
  • Helps in guided sales process